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Privacy Policy

This Privacy Policy applies to the services offered on the www.kmh.com.au web site offered by KMH Environmental Pty Ltd (ABN 80 113 705 025) (“KMH”). Please read this Privacy Policy carefully before using the KMH web site. Usage of the KMH web site is conditional upon you agreeing to be bound by this privacy policy.
In summary, while you should read each provision in this Privacy Policy, you must note that by using the KMH website:
* You agree that if you submit your personal information to us, we may create a database record about you;
* You agree for us to use cookies on your browser (unless you remove them – please see below for explanation);

1. Your personal information is important to us
KMH is committed to safeguarding your personal privacy. We recognise that you have a right to control how your personal information is collected and used. We know that providing personal information is an act of trust and we take that seriously. Unless you directly give us consent to do otherwise, KMH will only collect and use your personal information as set out below.

2. Collecting information about you
KMH will not collect or monitor any personal information about you without your consent. When you browse through this website, you do so anonymously. The only personal information we collect is what you tell us about yourself. The two most common ways that we collect personal information is if:
You have submitted an employment application to us.
You have sent us an email either through your own email software or using the “Contact Us” form on the site.
When you contact us (online or by phone), we may ask for your personal information (such as name and address) in order to assist with your inquiry. You do not have to provide us with this information if that is your preference. However, failure to do so may result in KMH being unable to provide assistance. Your email address and the information included in your message will be used to respond to you, to address issues you identify, to improve this site, or to forward your message to the appropriate KMH business unit for a response. Your email address will not be used for commercial purposes, and KMH will not sell or otherwise distribute your email address to any third party.

3. Our use of cookies
Cookies are pieces of information that a web site transfers to your computer’s hard disk for record keeping purposes. Most web browsers are set to accept cookies. KMH uses cookies to make your use of our website and services as convenient as possible. Cookies do not themselves personally identify users, although they do identify a user’s browser. Cookies allow us to remember the information you have entered as you move through our site, and let us know how many people are using the different parts of the site. If you do not wish to receive any cookies you may set your browser to refuse cookies. However, this may mean you will not be able to take full advantage of KMH’s web site.

4. Using and disclosing your personal information
We intend to use your information for the following purposes only:
* To provide you with information about our service(s) that you enquired about
* To track general traffic patterns showing the usage of our web site.
As KMH recognise the trust you place in us when you give us personal information, we will not use or disclose any information about you for other purposes without your consent, except for in exceptional cases such as if disclosure is required by laws or is necessary to protect the rights or property of KMH, or any member of the public, or to lessen a serious threat to a person’s health or safety.

5. When we will contact you
We may contact you using the email or other address details that you make available to us in order to provide you with information and to follow up on the matters you contacted us about.
We will not send you ‘spam’ (advertising information). If you are receiving communications from KMH and do not wish to receive this information any longer, you may remove your name from our list either by contacting us or by calling KMH on 1300 625 211.

6. Storage and security of your personal information
KMH will endeavour to take all reasonable steps to keep secure any information, which we hold about you, and to keep this information accurate and up to date. Your information is stored on secure servers that are protected in controlled facilities. Our employees and data processors are obliged to respect the confidentiality of any personal information held by KMH. However, as we cannot guarantee the security of communications over the Internet, we cannot give an absolute assurance that your information will be secure at all times. KMH will not be held responsible for events arising from unauthorised access to your personal information.

7. KMH and links to other web sites
KMH may provide links to web sites outside of the KMH site. These linked sites are not under the control of KMH, and we are not responsible for the conduct of companies linked to our web site. Before disclosing your personal information on any other web site, we advise you to examine the Terms and Conditions of those web sites.

8. Accessing personal information held
If at any time you want to know what information we hold about you, you are welcome to request your personal information by emailing us at info@kmh.com.au . If you want to change and correct personal information that is inaccurate or out of date, please email us at info@kmh.com.au . To have personal information deleted, please let us know in the same manner, and we will take reasonable steps to delete your personal information unless we need to keep it for legal reasons.

9. What to do if you have a problem or question
If KMH becomes aware of any ongoing concerns or problems with areas on our website, we will take these issues seriously and work to address these concerns. If you have any further queries relating to our Privacy Policy, or you have a problem or complaint, please contact us or call the customer enquiry number 1300 625 211.

10. Future changes
Our commitment to be a leading provider of environmental services means that our business will continue to evolve as we introduce new services and features to our web site. Because of this, from time to time, our policies will be reviewed and may be revised. KMH reserves the right to change its privacy policy at any time and notify you by posting an updated version of the policy on its web site. The amended Privacy Policy will apply between us whether or not we have given you specific notice of any change.

Last updated: 31/10/2011